Gift Card Ludi
The Ludì Gift Card is the ideal gift for those who want to offer style and freedom of choice. Available in denominations of €25, €50, €100 and €150, it allows the recipient to explore the entire Ludì collection and select the items that best reflect their personality.
Alert me if this item is restocked.
We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.
Gift Card Ludi
We respect your privacy and don't share your email with anybody.
Alert me if this item is restocked
We have cancelled your request.
Each piece is exclusive and may have slight variations in color and dyeing. These differences are normal and emphasize the artisanal nature of the product, making each item a unique piece.
Add at least two products to your cart to receive the Ludì tote bag for free.
Possibility of collection at Locker InPost
Returns and refunds
Made in Italy
Secure Payments
Customer Service
Returns and Refunds
Return Policy
You have 14 days from the day you receive your order to request a return . To be eligible, the item must be in the same original condition that you received it, unworn or used , with tags and original packaging , and accompanied by the receipt or proof of purchase .
To start the procedure, contact us at info@ludibrand.it and fill out the form at the following link.
Next, ship the package to:
Vlove SRLS, Via Pietro Teulié 15, 20136 Milan, Italy.
Return shipping costs are the responsibility of the customer , except in the case of defective or incorrect items . In these cases, contact us for assistance.
Shipping
Shipments are managed via the GLS service, while collections at collection points are managed via InPost .
Shipping costs vary depending on the delivery method and area. For collection at InPost points, the cost is 3.5 euros . For shipments in Italy via GLS , the cost varies from 6.9 to 8.9 euros depending on the shipping area. For Venice and the smaller islands , the shipping cost is 24.9 euros.
Order Tracking : Once shipped, you will receive an email with the tracking code , which will allow you to monitor the delivery status on the courier's website.
What happens if I am not at home when the package is delivered? The courier will make two delivery attempts . If they are unsuccessful, the package will be deposited at the courier's branch.
For further questions, our Customer Service is always available at info@ludibrand.it .
Choose options
Alert me if this item is restocked.
We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.
Gift Card Ludi
We respect your privacy and don't share your email with anybody.
Alert me if this item is restocked
We have cancelled your request.
WEAR YOUR STORY
WEAR YOUR STORY
Need help?
FREQUENTLY ASKED QUESTIONS
ORDERS
You can place an order by selecting the items you want and adding them to your cart. Once you have completed your selection, proceed to checkout following the payment and shipping instructions. You will receive a confirmation email with your order details.
Once an order has been confirmed, we cannot guarantee the possibility of modifying or canceling it. We recommend that you contact us immediately at info@ludibrand.it and we will do our best to assist you.
After completing your order, you will receive a confirmation email to the address provided during checkout. If you do not receive the email, please check your spam folder or contact us.
PAYMENTS
We accept payments via:
Credit/debit cards (Visa, MasterCard, American Express)
PayPal
Apple Pay / Google Pay
Other methods indicated during checkout.
Yes, we use advanced security protocols to protect your data. All transactions are encrypted and secure.
No, we do not currently offer cash on delivery.
SHIPPING
We currently only ship to Italy.
- Order processing : within 2 business days of payment confirmation.
- Delivery : once shipped, the package arrives within 2 working days throughout Italy.
- Estimated total time : approximately 4 business days (processing + shipping).
Shipments are managed via the GLS service, while collections at collection points are managed via InPost .
Shipping costs vary depending on the delivery method and area. For collection at InPost points, the cost is 3.5 euros .
For shipments to Italy via GLS , the cost varies from 6.9 to 8.9 euros depending on the shipping area.
For Venice and the smaller islands , the shipping cost is 24.9 euros.
Yes! You will receive an email with the tracking code as soon as the package is shipped. You can track the shipment via the selected courier's website
The courier will make two delivery attempts . If both are unsuccessful, the package will be deposited at a courier office, where you can collect it within the period indicated in the tracking.
RETURNS AND REFUNDS
You have 14 days from receipt of your order to request a return. To be eligible, the item must:
Be in the same original condition that you received it.
Not having been worn or used .
Still have tags and original packaging .
Be accompanied by the receipt or proof of purchase .
Return Policy
You have 14 days from the day you receive your order to request a return . To be eligible, the item must be in the same original condition that you received it, unworn or used , with tags and original packaging , and accompanied by the receipt or proof of purchase .
To start the procedure, contact us at info@ludibrand.it and fill out the form at the following link.
Next, ship the package to:
Vlove SRLS, Via Pietro Teulié 15, 20136 Milan, Italy.
Return shipping costs are the responsibility of the customer , except in the case of defective or incorrect items . In these cases, contact us for assistance.
Yes, return shipping costs are the responsibility of the customer , except in cases of defective or incorrect items.
To start the procedure, contact us at info@ludibrand.it and fill out the form at the following link.
Next, ship the package to:
Vlove SRLS, Via Pietro Teulié 15, 20136 Milan, Italy.
Return shipping costs are the responsibility of the customer , except in the case of defective or incorrect items . In these cases, contact us for assistance.
Yes, return shipping costs are the responsibility of the customer , except in cases of defective or incorrect items.
If your item arrives defective, damaged or wrong , contact us immediately at info@ludibrand.it with photos of the item received. We will evaluate the problem and provide a refund or replacement.
Once we receive and inspect your return, we will notify you of the outcome. If approved, you will receive your refund within 10 business days , via the same payment method you used.
No, unfortunately we cannot accept returns on promotional items or items purchased with gift vouchers .
The fastest way to receive a new item is to return it and purchase the new item separately.
ACCOUNT & SUPPORT
No, you can also purchase as a guest . However, creating an account allows you to save your data , track orders and access exclusive offers.
If you have forgotten your password, click "Forgot your password?" on the login page and follow the instructions to reset it.
You can contact us by email at info@ludibrand.it . We are available from Monday to Friday, from 9:00 to 18:00 .
Yes, log in to your account and go to the "Personal Data" section to update your information.
Yes! Ludì Gift Cards are available in various denominations and can be purchased directly on the site.
Enter your email address in the dedicated box at the bottom of the page to receive updates on news, promotions and exclusive collections .